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Privacy Policy

Last updated: December 2026

1. Introduction

SurvEye d.o.o. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are based in Slovenia and operate in accordance with the General Data Protection Regulation (GDPR) and applicable Slovenian data protection laws.

2. Information We Collect

We may collect information about you in various ways:

  • Personal Data: Name, email address, phone number, company name, and job title when you contact us or request our services.
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
  • Communication Data: Records of correspondence when you contact us via email, phone, or our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To respond to your inquiries and fulfill your requests
  • To send you information about our services that may interest you
  • To improve our website and services
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: Where you have given us explicit consent to process your data.
  • Contract: Where processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights.
  • Legal Obligation: Where we need to comply with a legal requirement.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website and conducting our business.
  • Legal Requirements: When required by law or to respond to legal processes.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of our relationship with you.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: Request limitation of how we use your data.
  • Right to Data Portability: Receive your data in a structured, commonly used format.
  • Right to Object: Object to processing based on legitimate interests or for direct marketing.
  • Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us using the details provided below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at:

SurvEye d.o.o.
Trg Leona Štuklja 5
2000 Maribor, Slovenia
Email: info@surveye.si
Phone: +386 70 472 706

You also have the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia if you believe your data protection rights have been violated.